At LadyOfTheMoon we aim to give all our customers a safe and reliable payment experience.

Secure payments

Our website uses Secure Sockets Layer (SSL) encryption technology to protect your personal and payment details.

SSL technology encrypts sensitive information during transmission, so your data stays secure.

You can check that our website is secure by looking for:

  • a padlock icon in your browser's address bar
  • a web address beginning with https://

Accepted payment method

We currently accept the following payment method:

  • Bancontact

All payments are processed securely through Shopify's payment system.

Currency

All prices on our website are shown in EUR (€).

Payment security

Our store complies with the Payment Card Industry Data Security Standards (PCI DSS).

This means that all payment transactions are processed through secure systems designed to protect your financial information.

We do not store and do not have access to your full payment details.

Privacy

Your privacy is important to us.

We do not sell, rent or share your personal information with third parties, except where necessary to process your order or to comply with legal obligations.

For more information, please see our privacy policy.

Contact

If you have any questions about this payment policy, you can contact us at:

Store name: LadyOfTheMoon BE
Legal entity: Thermohaus

Business address:
128 City Road
London
EC1V 2NX

Company number:
16758907

Email
support@ladyofthemoon.be

Call us:
+32460247348

Customer service hours
Monday to Friday | 09:00 – 17:00 (GMT+1)
Weekends | 11:00 – 16:00 (GMT+1)